Returns & Replacements Policy
At Fujifilm Printlife, we want you to love your custom home decor and prints. If your order arrives damaged or contains a manufacturing defect, we offer a hassle-free replacement or refund within 30 days of delivery.
Return Process
- 1.Contact Support
Email our customer care team with your order number and a brief description of the issue.
- 2.Provide Photos
Attach clear photos of the damaged product and the original packaging to help us process your claim quickly.
- 3.Review Process
Our quality assurance team will review your submission within 2 business days to approve your replacement.
- 4.Resolution
Once approved, we will ship a replacement at no extra cost or issue a full refund to your original payment method.